Privacy policy
We collect as little as we can, use it only to run La Venuta, and never sell it.
Last updated 9 November 2026
Who we are
La Venuta (“we”, “us”) runs lavenuta.com and is responsible for your personal information under UK and EU data protection law. You can reach us about anything in this policy at hello@lavenuta.com.
What we collect, and why
When you join a waitlist
Your email address, the country you’re interested in and the page you signed up on. We use it to email you when that country opens. Our legal basis is your consent, which you can withdraw at any time.
When you search
The details you give us about your wedding: places, guest numbers, nights, month, budget, must haves and anything you type into the “describe your wedding” box. We use them to find and price venues for you. Before you buy, your search details stay in your browser and the address bar; once you buy, we save them to your account so you can come back to your results. Our legal basis is providing the service you asked for.
When you buy a search
Your email address (to create your account and send your receipt) and a record of what you bought. Payments are handled by Stripe, which receives your card details directly; we never see or store your full card number. Our legal basis is performing our contract with you and keeping records the law requires.
When you email us
Your email address and whatever you choose to tell us, so we can reply. Our legal basis is our legitimate interest in answering you.
When you visit the site
Like most websites, our hosting provider records basic technical information such as your IP address, browser type and the pages requested, to keep the site secure and working. We don’t use advertising trackers.
Venue contacts
We contact venues using the business email addresses they publish, to ask for and confirm their details. We keep business contact details only to run listings, under our legitimate interest in providing accurate venue information. Venues can ask us to stop contacting them or remove their listing at any time.
Who we share it with
We never sell your information. We share it only with the providers that help us run La Venuta:
- Cloudflare: website hosting, security and email forwarding
- Supabase: our database
- Stripe: payments, once you buy a search
- Google: our email inbox, and the fonts the site uses (your browser fetches them from Google, which sees your IP address)
Some of these providers process data outside the UK and EU, for example in the United States. Where they do, they use the safeguards the law requires, such as standard contractual clauses or the UK and EU adequacy arrangements.
We don’t share your details with venues. If you want to contact a venue, you do that yourself.
How long we keep it
- Waitlist emails: until the country opens and we’ve told you, or until you unsubscribe.
- Accounts and saved searches: while your account is open, and deleted within 30 days of you asking us to close it.
- Purchase records: six years, because tax law requires it.
- Emails to us: up to two years after our last exchange.
Your rights
You can ask us for a copy of your information, to correct it, to delete it, to restrict or object to how we use it, or to receive it in a portable format. You can withdraw consent at any time. Email hello@lavenuta.com and we’ll respond within a month.
If you’re unhappy with how we’ve handled your information, please tell us first. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk) in the UK, or to the data protection authority where you live in the EU.
Cookies
See our cookie policy.
Changes
If we change this policy, we’ll update the date at the top. For significant changes, we’ll let account holders know by email.