Terms and conditions

These terms apply when you use lavenuta.com (“La Venuta”, “we”, “us”). By using the site or buying a search, you agree to them. If you have any questions, email hello@lavenuta.com.

1. What La Venuta does

La Venuta is an information service. It helps you find wedding venues that suit your wedding and shows you an estimated cost for each, based on information from the venues. We are not a venue, a travel agent, a wedding planner or a booking agent. We don’t take bookings or payments for venues, and any contract you make with a venue is between you and that venue.

2. Searches and payment

• A search covers one country. Before you pay, we show you how many venues match.
• Your top five results cost the price shown at checkout (currently US$15). The next five cost the price shown at checkout (currently US$5).
• Payments are taken by our payment provider, Stripe. We never see or store your full card details.
• Prices for searches include any taxes we’re required to charge. Your bank may add a currency conversion fee.
• Your results are saved to your account so you can come back to them.

3. Cancellation and refunds

Your results are digital content delivered straight away. When you buy a search, you ask us to deliver it immediately and you agree that, once it has been delivered, you lose your right to cancel within 14 days. We don’t offer refunds once results have been delivered.

If there’s a genuine problem with your results, for example a venue’s details are wrong, email hello@lavenuta.com and we’ll correct them. This doesn’t affect your statutory rights.

4. Venue information and prices

• We gather venue information from the venues themselves: their websites, brochures, price lists and answers to our questions. We mark each figure as quoted by the venue or as our estimate.
• Bottom lines are estimates for planning, worked out from that information for the guests, nights and month you give us. They are not quotes or offers from the venue.
• Venues change their prices, packages and rules, and availability for your date isn’t guaranteed. Always confirm everything directly with the venue before you commit or pay anything.
• We work hard to keep information accurate and check with venues every season, but we can’t guarantee every detail is complete or current. If you spot something wrong, please tell us at hello@lavenuta.com.
• Rankings are based on how well each venue fits your search. Venues cannot pay to rank higher.

5. Using the site

You agree not to:

• copy, scrape, resell or republish our venue information, results or pricing, in whole or in part, without our written permission
• share your paid results publicly or with people outside your wedding planning
• try to access parts of the site or our systems you’re not meant to, or interfere with how they work
• use the site for anything unlawful

We may suspend accounts that break these rules.

6. Our content

The La Venuta name, logo, design, text, venue data as we have compiled and structured it, and software belong to us or our licensors. Venue names and their own photographs belong to the venues. Scenery photographs on the site are used under the Unsplash licence.

7. Our responsibility to you

We provide the service with reasonable care and skill. We are not responsible for the acts, omissions, prices, availability or services of any venue or supplier, or for any decision you make based on our estimates without confirming them with the venue. Our total responsibility to you for any search is limited to the amount you paid for it. Nothing in these terms limits liability that the law doesn’t allow us to limit, including for death or personal injury caused by negligence, or fraud, and nothing affects your statutory rights as a consumer.

8. Waitlists and emails

If you join a waitlist for a country, we’ll email you when it opens. You can unsubscribe at any time using the link in our emails or by emailing hello@lavenuta.com. See our privacy policy for how we handle your information.

9. Changes

We may update these terms from time to time. The version that applies to a purchase is the one on the site when you made it. We’ll show the date of the latest update at the top of this page.

10. Law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you live elsewhere in the UK or in the EU, you can also rely on the consumer protections of the place you live and bring proceedings there.

11. Contact

Questions, complaints or anything else: hello@lavenuta.com.